TRAI MyCALL

TRAI MyCall Application will help Mobile phone users to rate their experience about voice call quality in real time and help TRAI gather customer experience data along with Network data.Key Featuresa. Real time rating pop up after calls (user configurable layout)b. Historical & summarized feedback datac. Feature to rate a call later from History; ability to rate multiple calls togetherd. Map based feedback dashboards on the appe. Configurable rating frequency settings & data sync settingsf. Hindi language support synchronized based on phone language settingg. Option for users to mark call as dropped or poor networkh. Option for users to provide additional information such as background noise oraudio delayBenefit to Citizensa. Ability to provide real time Feedbackb. Transparent TSP Datac. Crowd sourced data from different locations and TSPs to help in decision makingBenefit to TRAIa. Real Time Feedbackb. TSP Performance Monitoringc. Public Data Source